Historias de clientes: Hablando de SEO con los servicios de la totalidad de Londres

Since their launch in 2008, totality services has evolved to become one of London’s leading independent Soporte informático, IT services and IT security teams. They’ve also worked hard to be the Capital’s most trusted managed services provider (MSP), having earned consecutive Feefo Gold Trusted Service Awards in the last two years, Five Star ratings from both Trustpilot y Google and a 98% cliente retention rate.

But IT support is a fiercely competitive sector – particularly in Londres – and the company’s online presence has played a key role in the visibility and growth of the negocio.

To continue this upward trajectory, they have invested in expert SEO marketing with industry especialista y consultor Lukasz Zelezny of SEO.London.To see how the partnership with Lukasz is working out, we asked totality services’ co-founder and director Luis Navarro a few questions…

Luis, ¿qué impacto ha tenido el trabajo de Lukasz en la totalidad de tus servicios y qué pruebas puedes aportar para demostrarlo?

‘I’ve been working with SEO.London for some months now and I have to say they’ve exceeded my expectations. We’re ranking first and second for all of our busque en terms. Their estrategia has been a dramatic success. But ranking is one thing, getting leads into the business from the SEO is another. I’m delighted to say we’ve never had so many visitors to our website or generated so many leads.’

Así que SEO.London consiguió los resultados que buscabas, pero ¿cómo calificarías la gestión de su proyecto?

‘I’d say the service from SEO.London has always been personal, transparent and results-based. We just have a llame a with Lukasz once a week when he’ll present the most recent stats, showing us the previous month’s results and how we’re building on them. He uses a simple spreadsheet to clearly pista and demonstrate progress against the key rendimiento indicators (KPIs) we agreed to in the beginning.’

‘Not only has he helped us achieve everything he promised, he makes the whole process that goes on in the background crystal clear. We’ve previously had issues with not knowing qué an SEO provider was doing but with Lukasz and the team the service is fully transparent. It makes them a joy to work with.’

¿Hay alguna parte del servicio que destaque? ¿Qué es lo que más me ha impresionado?

‘I honestly didn’t expect us to reach the heights we have. We’re rango above some much bigger empresas for quite a few search terms. That alone is quite an achievement and I’m not sure what else Lukasz could do to improve upon it. He’s very good at what he does but he’s also good communicator and that really helps our relationship to thrive.’

¿Hay algún aspecto del servicio que SEO.London podría mejorar?

No, not really. Lukasz has helped us to achieve everything he promised and we wanted.

¿Qué consejo daría a los futuros clientes de SEO.London?

‘It’s very tempting to just jump in – because Lukasz knows SEO inside out – but don’t. I’d recommend every client go through the auditoría and consultation phase because the more he knows about your business, the better the results he’ll achieve for you will be.’

‘Lukasz spent the time to talk with us, he learned about our sector, operations and objectives and only then tailored what he did to the requirements of our business. The results speak for themselves.